Status updates | Callizy Incidents and maintenance reported on status page for Callizy https://status.callizy.ca/en https://d1lppblt9t2x15.cloudfront.net/logos/c9ee64848815310d2f2f3d39061c0e1f.png Status updates | Callizy https://status.callizy.ca/en en SMS is down https://status.callizy.ca/en/incident/1078685 Wed, 30 Sep 2026 22:12:22 -0000 https://status.callizy.ca/en/incident/1078685#10405867a6cf9483cfbebc6a32c93e99a51f0363e5778a44ec8c1f71e569dee3 Incident SMS recovered. SMS is down https://status.callizy.ca/en/incident/1078685 Wed, 30 Sep 2026 22:09:08 -0000 https://status.callizy.ca/en/incident/1078685#5e7906da10833b382658b5f183ff2f4735dad71b25b35f68f14aa34085862eaa Incident SMS went down. Appels and SMS are down https://status.callizy.ca/en/incident/1070969 Tue, 22 Sep 2026 18:30:02 -0000 https://status.callizy.ca/en/incident/1070969#494daaca474118ce47c13a706000fce9807b3a1348d80fc35e1cf5c63ebbe97f Incident Appels and SMS recovered. Appels and SMS are down https://status.callizy.ca/en/incident/1070969 Tue, 22 Sep 2026 18:24:07 -0000 https://status.callizy.ca/en/incident/1070969#5299710248ed07351e6602e7c1bb6f532b3626e504a28eed11b2e55397a1a4d1 Incident SMS went down. Appels and SMS are down https://status.callizy.ca/en/incident/1070969 Tue, 22 Sep 2026 18:23:54 -0000 https://status.callizy.ca/en/incident/1070969#9b643882f9933989cc71d7ce18a2bc2e5d0cda27d161682d81a0791431a14017 Incident Appels went down. Appels and SMS are down https://status.callizy.ca/en/incident/1070969 Tue, 22 Sep 2026 06:48:02 -0000 https://status.callizy.ca/en/incident/1070969#e8d651cd6752a5eeeac596fe54c733e46f38c0304b92cccc638aee219733ca62 Incident Appels recovered. Appels and SMS are down https://status.callizy.ca/en/incident/1070969 Tue, 22 Sep 2026 06:41:59 -0000 https://status.callizy.ca/en/incident/1070969#db2b2f69f8fff77847e099c97fa0239cb953b2002c830285022bc46ade753025 Incident Appels went down. Appels is down https://status.callizy.ca/en/incident/1070620 Mon, 21 Sep 2026 21:32:46 -0000 https://status.callizy.ca/en/incident/1070620#aabafb70b434eae3fb1b7e5bc43e9702d537d2eb6a5d5523f624f72385bc2d72 Incident Appels recovered. Appels is down https://status.callizy.ca/en/incident/1070620 Mon, 21 Sep 2026 21:30:05 -0000 https://status.callizy.ca/en/incident/1070620#3856b476fd8bcacb5d7d232b614ec9798e14f2ce9849aeb95926a8c95cf25617 Incident Appels went down. Incident du 10 septembre 2026 / September 10, 2026 incident https://status.callizy.ca/en/incident/1058580 Thu, 10 Sep 2026 21:13:00 -0000 https://status.callizy.ca/en/incident/1058580#99c6fbe2816884baccdcb8408eedbb4a7ef9da57aab8cab28bb0f74806b9c072 Incident Le 10 septembre 2026, de 6 h 41 à 6 h 45 (heure de l'Est), notre serveur de base de données a atteint sa limite de connexions et le tableau de bord a renvoyé des erreurs. Une limite de connexions ajoutée dans la matinée a ensuite refusé des connexions pendant cinq minutes, de 11 h 14 à 11 h 19 : certains appels entrants ont reçu une tonalité d'occupé et certains SMS n'ont pas pu être envoyés. L'incident est terminé et la cause est corrigée depuis 11 h 55. Nous savons que vos appels et vos messages passent par nous : quand Callizy s'arrête, c'est votre entreprise qui ne répond plus. Toute interruption est inacceptable. Nous sommes désolés. ## Impact Toutes les heures sont en heure de l'Est (Montréal). | Service | Impact | |---|---| | Tableau de bord web | Erreurs de 6 h 41 à 6 h 45, puis ponctuellement de 11 h 14 à 11 h 19. | | Appels entrants | Tonalité d'occupé sur certains appels de 11 h 14 à 11 h 19. Les appelants qui ont rappelé ont été mis en relation. | | SMS depuis l'application mobile | Envois refusés et boîte de réception indisponible de 11 h 17 à 11 h 19. | | Appels sortants et appels en cours | Non touchés. | | Page de statut | Sonde « Notifications push » en panne de 6 h 41 à 6 h 45. | Des clients ont été touchés pendant 4 minutes le matin et 5 minutes en fin de matinée. Aucune donnée n'a été perdue et aucun appel en cours n'a été coupé. ## Chronologie | Heure de l'Est | Statut | Description | |---|---|---| | 6 h 41 | Impact | Le serveur de base de données atteint sa limite de connexions. Le tableau de bord renvoie des erreurs. | | 6 h 45 | Rétabli | Les connexions inutilisées sont libérées. Le service répond de nouveau. | | 11 h 05 | Correctif | Une limite de connexions est posée pour contenir toute fuite future. | | 11 h 14 | Impact | Cette limite refuse des connexions légitimes. Appels entrants et SMS touchés. | | 11 h 19 | Rétabli | Limite ajustée. Plus aucune erreur. | | 11 h 55 | Correctif | La cause de fond est corrigée et déployée. | | 12 h 20 | Surveillance | Alerte posée sur le nombre de connexions en service. | ## Ce qui s'est passé Callizy tourne sur un serveur d'application asynchrone. Dans ce mode, chaque requête est traitée dans un fil d'exécution qui disparaît une fois la réponse envoyée. Notre configuration demandait pourtant à l'application de garder chaque connexion à la base de données ouverte dix minutes pour la réutiliser. Personne ne la réutilisait : le fil qui l'avait ouverte n'existait plus. Chaque requête laissait donc derrière elle une connexion ouverte pour dix minutes. En temps normal, ce gaspillage restait sous la limite. Le 10 septembre au matin, deux choses se sont ajoutées. La version précédente de l'application, conservée en réserve après une mise à jour pour permettre un retour arrière, gardait elle aussi ses connexions ouvertes. Et un pic de requêtes a doublé le rythme. À 6 h 41, la limite a été atteinte et le serveur de base de données a refusé toute nouvelle connexion. Dans la matinée, en attendant le correctif de fond, nous avons posé une limite de connexions à l'application, pour contenir toute fuite future. Réglée trop bas, elle a brièvement refusé des connexions légitimes à 11 h 14. Nous l'avons ajustée en cinq minutes. Le correctif de fond a été déployé à 11 h 55. ## Ce que nous changeons - **Les connexions sont fermées à la fin de chaque requête.** C'est la configuration que recommande le cadre logiciel que nous utilisons pour ce mode de serveur. Résultat mesuré : au repos, plus aucune connexion ne reste ouverte entre deux requêtes. - **Une alerte prévient l'équipe bien avant la limite.** - **Chaque mise à jour libère automatiquement les ressources de la version précédente**, 30 minutes après la bascule. - **Les limites de connexions sont calibrées sur la charge réelle**, mesurée sur plusieurs jours. Nous nous excusons de nouveau auprès de nos clients et de leurs appelants. --- ## English On September 10, 2026, from 6:41 to 6:45 a.m. (Eastern Time), our database server reached its connection limit and the dashboard returned errors. A connection limit added later that morning then refused connections for five minutes, from 11:14 to 11:19 a.m.: some inbound calls received a busy tone and some SMS could not be sent. The incident is over and the root cause has been fixed since 11:55 a.m. We know your calls and messages go through us: when Callizy stops, your business stops answering. Any interruption is unacceptable. We are sorry. ### Impact All times are Eastern Time (Montreal). | Service | Impact | |---|---| | Web dashboard | Errors from 6:41 to 6:45 a.m., then intermittently from 11:14 to 11:19 a.m. | | Inbound calls | Busy tone on some calls from 11:14 to 11:19 a.m. Callers who called back were connected. | | SMS from the mobile app | Sending refused and inbox unavailable from 11:17 to 11:19 a.m. | | Outbound calls and calls in progress | Not affected. | | Status page | "Push notifications" check reported down from 6:41 to 6:45 a.m. | Customers were affected for 4 minutes in the morning and 5 minutes late morning. No data was lost and no call in progress was dropped. ### Timeline | Eastern Time | Status | Description | |---|---|---| | 6:41 a.m. | Impact | The database server reaches its connection limit. The dashboard returns errors. | | 6:45 a.m. | Recovered | Unused connections are released. The service responds again. | | 11:05 a.m. | Fix | A connection limit is set to contain any future leak. | | 11:14 a.m. | Impact | This limit refuses legitimate connections. Inbound calls and SMS affected. | | 11:19 a.m. | Recovered | Limit adjusted. No more errors. | | 11:55 a.m. | Fix | The root cause is fixed and deployed. | | 12:20 p.m. | Monitoring | Alert set on the number of connections in use. | ### What happened Callizy runs on an asynchronous application server. In this mode, each request is handled by an execution thread that disappears once the response is sent. Our configuration nevertheless asked the application to keep each database connection open for ten minutes so it could be reused. Nobody reused it: the thread that had opened it no longer existed. Each request therefore left behind a connection that stayed open for ten minutes. Under normal conditions, this waste stayed below the limit. On the morning of September 10, two things added up. The previous version of the application, kept in reserve after an update to allow an instant rollback, was also holding its connections open. And a spike in requests doubled the pace. At 6:41 a.m., the limit was reached and the database server refused any new connection. Later that morning, while the root cause fix was being prepared, we set a connection limit on the application to contain any future leak. Set too low, it briefly refused legitimate connections at 11:14 a.m. We adjusted it within five minutes. The root cause fix was deployed at 11:55 a.m. ### What we are changing - **Connections are closed at the end of every request.** This is the configuration recommended by the framework we use for this server mode. Measured result: at rest, no connection stays open between two requests. - **An alert warns the team well before the limit.** - **Every update automatically releases the resources of the previous version**, 30 minutes after the switch. - **Connection limits are calibrated on real load**, measured over several days. We apologize again to our customers and to their callers. Incident du 10 septembre 2026 / September 10, 2026 incident https://status.callizy.ca/en/incident/1058580 Thu, 10 Sep 2026 15:39:07 -0000 https://status.callizy.ca/en/incident/1058580#8828c6a224fe0a47426bedeb05e7eb03a19d56f20deafe2a17dc6659ad542963 Incident Appels recovered. Incident du 10 septembre 2026 / September 10, 2026 incident https://status.callizy.ca/en/incident/1058580 Thu, 10 Sep 2026 15:32:50 -0000 https://status.callizy.ca/en/incident/1058580#394765e643fdf7093d9eac9df84a8f9bae1fe3441917624871f13d7a87098610 Incident Appels went down. Incident du 10 septembre 2026 / September 10, 2026 incident https://status.callizy.ca/en/incident/1058580 Thu, 10 Sep 2026 10:54:45 -0000 https://status.callizy.ca/en/incident/1058580#28c22a437b77e2ee3c3f87a36317aaa915b9ffef5bc1a7f8f7fb2680cb060386 Incident App mobile recovered. Incident du 10 septembre 2026 / September 10, 2026 incident https://status.callizy.ca/en/incident/1058580 Thu, 10 Sep 2026 10:36:22 -0000 https://status.callizy.ca/en/incident/1058580#65fe97bdc23f122ac8fa87bc25a25a411ce4159afdb3c290d3f64c2dc0e18ba6 Incident App mobile went down. Maintenance: Redemarrage du serveur - mises a jour de securite https://status.callizy.ca/en/maintenance/1031839 Tue, 25 Aug 2026 04:11:53 -0000 https://status.callizy.ca/en/incident/1031839#340fb4f4cc6b7e9acd8a669beb175cdbb54663233a7bda15f75e86d8a77006f5 Maintenance Redemarrage planifie du serveur pour appliquer les mises a jour de securite. Interruption attendue : 2 a 3 minutes. Les appels en cours au moment du redemarrage seront interrompus. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 22:45:44 -0000 https://status.callizy.ca/en/incident/1028838#21b6524e4d8b820288c7d2817eb8b383f3297be5866850c9d9dc13267d8b3628 Incident SMS recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 22:45:07 -0000 https://status.callizy.ca/en/incident/1028838#0a7ccba3a807da427f8e174e3b275638f94e2977e699ad47fde900dc6f62b78c Incident Appels recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 22:38:57 -0000 https://status.callizy.ca/en/incident/1028838#56ae879ffb269ee094f6733a4ad406863f5c27be4a27109a43573090610115c7 Incident Appels and SMS went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 22:10:08 -0000 https://status.callizy.ca/en/incident/1028838#ddae38858bbedfe4b3300417d596657632b7fde0e7cf7bce56a303f3f44e9c1f Incident Messagerie vocale recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 22:09:31 -0000 https://status.callizy.ca/en/incident/1028838#fab8c7a2b45ba88dec3abc94f550721f22a8aec92563ef76616b173173386698 Incident App mobile recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 22:08:55 -0000 https://status.callizy.ca/en/incident/1028838#d76b1973349dd0382b10e910a582bc7b4aff28563c7a15b8a5d9e2271abc8780 Incident Appels and SMS recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 22:03:42 -0000 https://status.callizy.ca/en/incident/1028838#bbe4185941db4eae6685c5bca82ac8afcccdc68b7016f7a4043abcb66264adcf Incident App mobile went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 22:03:39 -0000 https://status.callizy.ca/en/incident/1028838#6e698b5eb9bc7d612b8b0e9b63b7eec15a8558e0c958626beb147dc91d650715 Incident SMS and Messagerie vocale went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 22:03:24 -0000 https://status.callizy.ca/en/incident/1028838#351d6aebfaa4db4d96ea26ff12077142edd0307e37d39c2e29ea8e413e9ad545 Incident Appels went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 21:21:57 -0000 https://status.callizy.ca/en/incident/1028838#0c5132676b932e66cc18447b5a20cb84da87655723ed09d7c6990001f92ecf17 Incident App mobile recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 21:15:55 -0000 https://status.callizy.ca/en/incident/1028838#3b0c49283a46f2ffdaf5f08161979cf69ec3759e1bf185c8484e732891a00c9d Incident App mobile went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 19:45:42 -0000 https://status.callizy.ca/en/incident/1028838#6b5615a85152d02f01e638b9f2eb0c6a7618d397162675bf59ac91d58fdfd74a Incident App mobile recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 19:45:26 -0000 https://status.callizy.ca/en/incident/1028838#e46b34c117274d74e7f8ce9861fb9d792c7f8f60bee9120fab9c6ee4b7defdc8 Incident Messagerie vocale recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 19:45:10 -0000 https://status.callizy.ca/en/incident/1028838#7ed4ca0ec6fba2090a6f18196248197993a17c9d6fc3b73ec9b935e3a952bc6b Incident SMS recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 19:44:59 -0000 https://status.callizy.ca/en/incident/1028838#9fe3ed8c41df33a06dbaf73a23b1a81a0de98b807240ca667eaf80c00957f600 Incident Appels recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 19:39:58 -0000 https://status.callizy.ca/en/incident/1028838#390ed6d2d43a2a4f080a6df41743d29d5adb2a1f9dafec2c1d402420d3bca28a Incident App mobile went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 19:39:36 -0000 https://status.callizy.ca/en/incident/1028838#2cb1097a623bf0e486d2025663289be996fc3a524bff91d8849277341347b6c2 Incident Messagerie vocale went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 19:39:27 -0000 https://status.callizy.ca/en/incident/1028838#4474e2ac17f37fc5a6b81382a1208867cbae3e7daad32f0bc4ded9d4181a2daa Incident Appels and SMS went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 17:20:36 -0000 https://status.callizy.ca/en/incident/1028838#d4fc72ff279989e2ef0619b709f3d2342aa28d8eb6ee166c2a93992feaed0bb6 Incident App mobile recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 17:19:55 -0000 https://status.callizy.ca/en/incident/1028838#e75fa1b2395ced4c37e3396c3bf7f57eb363580844b4c05a64e7e45b88de8a00 Incident Messagerie vocale recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 17:13:00 -0000 https://status.callizy.ca/en/incident/1028838#004166c4805d5e335e9976e5d97125c372f0363828a281acf8721af83efbb6e7 Incident App mobile went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 17:12:43 -0000 https://status.callizy.ca/en/incident/1028838#2bdeca91649a8b40e68138e9f5cdf39d16ab8de368401aa7ac4349d23dac33f8 Incident Messagerie vocale went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 13:54:42 -0000 https://status.callizy.ca/en/incident/1028838#40e06329eec470a2f4e8b0a75c54274881f9b7250889ede721d115e9ed76c6c1 Incident App mobile and Messagerie vocale recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 13:48:53 -0000 https://status.callizy.ca/en/incident/1028838#ce89b9954252045a306a298b5d241188e2f9c664ba99e27f65b0ac9607efedbe Incident App mobile and Messagerie vocale went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 10:33:22 -0000 https://status.callizy.ca/en/incident/1028838#461d9a354d8fd4dbdc0f6b9b843ea77cf5ab0e458509fdcd05faeac9063e5df2 Incident App mobile and Messagerie vocale recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1028838 Sun, 23 Aug 2026 10:27:22 -0000 https://status.callizy.ca/en/incident/1028838#2538c32dd2f2dbf6e020c087c2e2475c42bf77eb5298ddc6d7383d24d38a4625 Incident App mobile and Messagerie vocale went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1009760 Thu, 13 Aug 2026 00:07:09 -0000 https://status.callizy.ca/en/incident/1009760#1237a40b20e06e7f1b2d896673b4e321e73a77ab737a4408736bdb7cb4cf6675 Incident Messagerie vocale recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1009760 Thu, 13 Aug 2026 00:06:30 -0000 https://status.callizy.ca/en/incident/1009760#015eb46942607bf2ea954ff26c3e7df5613f6f819e3f5016eb67b196eaf082e0 Incident Appels, SMS, and App mobile recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1009760 Wed, 12 Aug 2026 23:58:00 -0000 https://status.callizy.ca/en/incident/1009760#1986e762fbada4b87865d0757dc9b04b15c1e23c5e40ca54586179daa138dc9c Incident App mobile went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1009760 Wed, 12 Aug 2026 23:57:03 -0000 https://status.callizy.ca/en/incident/1009760#35bb1c6d139fff26e4f53a8f8250999a655974ec40decbe612217e48cccb6592 Incident Appels, SMS, and Messagerie vocale went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1009760 Wed, 12 Aug 2026 16:42:01 -0000 https://status.callizy.ca/en/incident/1009760#c83aca810f4f8f758f0720c3efabca08de0956552091df746beb43e63c0f74ea Incident Appels recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/1009760 Wed, 12 Aug 2026 16:33:36 -0000 https://status.callizy.ca/en/incident/1009760#04b2e7fe95224f12c79150850976b3e1409780c53cc68f111ab8a9ba4434e709 Incident Appels went down. Site Web is down https://status.callizy.ca/en/incident/1005831 Sun, 09 Aug 2026 13:42:51 -0000 https://status.callizy.ca/en/incident/1005831#04091a56c9fbbc860778e975dfb9864afc18a13b5f2c02b7688c628260b0a35f Incident Site Web recovered. Site Web is down https://status.callizy.ca/en/incident/1005831 Sat, 08 Aug 2026 23:24:37 -0000 https://status.callizy.ca/en/incident/1005831#76445899e8fe9a26ae95657d9ead50f0904103248eeb0deeeb6a2df525b5a4fd Incident Site Web went down. Appels and SMS are down https://status.callizy.ca/en/incident/996886 Wed, 05 Aug 2026 14:42:01 -0000 https://status.callizy.ca/en/incident/996886#a5ad5cc51e0865ea86e31f9217d53b9c9b1b0dc88d26e01756e57cf101b1dffe Incident Appels and SMS recovered. Appels and SMS are down https://status.callizy.ca/en/incident/996886 Wed, 05 Aug 2026 13:59:58 -0000 https://status.callizy.ca/en/incident/996886#a3b0bc9753a521856aa7bcf8fc4d512d40ca9bbdc24ae2094308c466b19c19e1 Incident Appels and SMS went down. SMS and App mobile are down https://status.callizy.ca/en/incident/995771 Tue, 04 Aug 2026 22:09:09 -0000 https://status.callizy.ca/en/incident/995771#a550476d26cc691d2e88759764487cceb0ca94cbe6228ce12b75da6327db6869 Incident SMS recovered. SMS and App mobile are down https://status.callizy.ca/en/incident/995771 Tue, 04 Aug 2026 22:04:57 -0000 https://status.callizy.ca/en/incident/995771#9d8278d38bf3e5ae596c0b39cdb1652a00e4cea8dc258641fc9c1df9a80a8ca1 Incident SMS went down. SMS and App mobile are down https://status.callizy.ca/en/incident/995771 Tue, 04 Aug 2026 13:06:49 -0000 https://status.callizy.ca/en/incident/995771#d8741fdcbfef673a8734b8094b98a7f75e279c8ce2d2053ff4f02ee3aea609e7 Incident App mobile recovered. SMS and App mobile are down https://status.callizy.ca/en/incident/995771 Tue, 04 Aug 2026 13:00:30 -0000 https://status.callizy.ca/en/incident/995771#ed6d3c2439b6fbee9a141e0e188526f42216ff9a7ec7ac4b238f57946c336caa Incident App mobile went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/976556 Fri, 24 Jul 2026 11:18:02 -0000 https://status.callizy.ca/en/incident/976556#61050ae68c7b3f9e4a5d36a4bce2b0405b8b58dae47ffbe22e20e59dc478421b Incident Appels recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/976556 Fri, 24 Jul 2026 11:16:31 -0000 https://status.callizy.ca/en/incident/976556#492a4c7a88c7ecccc939f786bbb24f9c4c36582bebd7bff946c936c08f46f2ae Incident SMS and Messagerie vocale recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/976556 Fri, 24 Jul 2026 11:15:50 -0000 https://status.callizy.ca/en/incident/976556#5a151de814af5f50d78b1f23b18be1bc2aee8631509f2bbd8c534b14280f885f Incident App mobile recovered. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/976556 Fri, 24 Jul 2026 11:03:36 -0000 https://status.callizy.ca/en/incident/976556#0cc628629fee6c093da0e0b3aeae5ae18d4fb4b4c525f2a71b448ecb088527e3 Incident App mobile went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/976556 Fri, 24 Jul 2026 11:03:15 -0000 https://status.callizy.ca/en/incident/976556#b1700ae77aedc710723e1621226d39f246632639694b7c3e249ba1ebbed1f49d Incident Appels went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/976556 Fri, 24 Jul 2026 10:58:11 -0000 https://status.callizy.ca/en/incident/976556#0382090b8d2e880f7304842e1ddd39b7c9d3f7d064bcda2874475b655a5cdd0f Incident Messagerie vocale went down. Appels, SMS, and 2 other services are down https://status.callizy.ca/en/incident/976556 Fri, 24 Jul 2026 10:57:47 -0000 https://status.callizy.ca/en/incident/976556#84d4afdadfa733b901b9fbbef6b8ea50f897d5f8299f31d337855a79338a5517 Incident SMS went down. App mobile is down https://status.callizy.ca/en/incident/950659 Fri, 10 Jul 2026 21:09:26 -0000 https://status.callizy.ca/en/incident/950659#08c4e1c10546f015957b95e21d59c371c72739f428e59900cd61cc01b6168d04 Incident App mobile recovered. App mobile is down https://status.callizy.ca/en/incident/950659 Fri, 10 Jul 2026 21:03:39 -0000 https://status.callizy.ca/en/incident/950659#301a21e8a46d354b507ad751adeeb1f288684e0a1ffb24bcfac72b54b84c569c Incident App mobile went down. Appels and SMS are down https://status.callizy.ca/en/incident/942836 Fri, 03 Jul 2026 22:36:16 -0000 https://status.callizy.ca/en/incident/942836#0e78270a7471d31da9fa486af470bddbb88548d7215224b9e2496e491cceeb90 Incident SMS recovered. Appels and SMS are down https://status.callizy.ca/en/incident/942836 Fri, 03 Jul 2026 22:35:57 -0000 https://status.callizy.ca/en/incident/942836#6a7bdeb4e7769eee2bb35b941ccbdfe38965423ff8b5c55d45209d0e05eaf96b Incident Appels recovered. Appels and SMS are down https://status.callizy.ca/en/incident/942836 Fri, 03 Jul 2026 21:00:08 -0000 https://status.callizy.ca/en/incident/942836#57725dbcc4fd27279d3a30a5667f397c2895a00d95f78e7f1e32d09aaa6e4fbc Incident Appels and SMS went down. Appels and SMS are down https://status.callizy.ca/en/incident/940786 Wed, 01 Jul 2026 19:09:00 -0000 https://status.callizy.ca/en/incident/940786#958a3bae11666bca93f4ffb67ef4d1cd4bc3e0885546780c769487a4da58b287 Incident Appels and SMS recovered. Appels and SMS are down https://status.callizy.ca/en/incident/940786 Wed, 01 Jul 2026 17:50:56 -0000 https://status.callizy.ca/en/incident/940786#025e771f97a880f45b1e453b750e1d5df0ab024f85261f69f5030e92b217b152 Incident Appels and SMS went down. Messagerie vocale is down https://status.callizy.ca/en/incident/898012 Sun, 17 May 2026 14:39:28 -0000 https://status.callizy.ca/en/incident/898012#34083da754995aa9137201c6fc7660e5e77c32945c8346537653418d18a9928b Incident Messagerie vocale recovered. Messagerie vocale is down https://status.callizy.ca/en/incident/898012 Sun, 17 May 2026 14:33:39 -0000 https://status.callizy.ca/en/incident/898012#c3d1c45cf3abc666f3967b8f10628d5c3e860a78e36a32c86c8cefa40099e490 Incident Messagerie vocale went down. Appels, SMS, and 1 other service are down https://status.callizy.ca/en/incident/861420 Tue, 31 Mar 2026 07:36:32 -0000 https://status.callizy.ca/en/incident/861420#b1ce9338e3842fe39b998853228d1d6412ea71d74d48e5b5fd71eaf56607f1d8 Incident App mobile recovered. Appels, SMS, and 1 other service are down https://status.callizy.ca/en/incident/861420 Tue, 31 Mar 2026 07:36:15 -0000 https://status.callizy.ca/en/incident/861420#95ae9cd5d09ad815d8a69cdb74d0d0cbe1398143c3ebd16dbc722f127a62f03f Incident Appels and SMS recovered. Appels, SMS, and 1 other service are down https://status.callizy.ca/en/incident/861420 Tue, 31 Mar 2026 07:30:31 -0000 https://status.callizy.ca/en/incident/861420#0633976ab69cc6c8621c159fbc8eff809447db8364b89342e286881be328acde Incident App mobile went down. Appels, SMS, and 1 other service are down https://status.callizy.ca/en/incident/861420 Tue, 31 Mar 2026 07:30:11 -0000 https://status.callizy.ca/en/incident/861420#9abc3732568cef1d35a1eed3edf1e8e215f86397f44e796fc0979443d82bf619 Incident SMS went down. Appels, SMS, and 1 other service are down https://status.callizy.ca/en/incident/861420 Tue, 31 Mar 2026 07:29:58 -0000 https://status.callizy.ca/en/incident/861420#49c4330bfc474573bb222246a41e490507a7c07d3d684cc741ca72515c4c8521 Incident Appels went down. Appels and SMS are down https://status.callizy.ca/en/incident/849956 Sun, 15 Mar 2026 21:57:10 -0000 https://status.callizy.ca/en/incident/849956#93ee668ec37617c8f8bdfab48df6d79c19d0a1cc025b7870f1c8a55ffc19d501 Incident Appels and SMS recovered. Appels and SMS are down https://status.callizy.ca/en/incident/849956 Sun, 15 Mar 2026 21:48:12 -0000 https://status.callizy.ca/en/incident/849956#1a4ca652087fb19b1aaeafae8cb397ae173fee8c2360b3e2f54cfa2b01631d62 Incident SMS went down. Appels and SMS are down https://status.callizy.ca/en/incident/849956 Sun, 15 Mar 2026 21:47:49 -0000 https://status.callizy.ca/en/incident/849956#82977e7d702c736a435ba5bf36d3f6848d95e27185ce48fbb4b6b9fce0cbfa74 Incident Appels went down. Site Web is down https://status.callizy.ca/en/incident/842522 Fri, 06 Mar 2026 14:31:59 -0000 https://status.callizy.ca/en/incident/842522#889ce2d16b399413147b9c4c65429905cc9ee25e1e2871c896b7ba8d3ebb439c Incident Site Web recovered. Site Web is down https://status.callizy.ca/en/incident/842522 Fri, 06 Mar 2026 14:09:39 -0000 https://status.callizy.ca/en/incident/842522#98b673bc544ebda57e2faa4b53965d4dbc7ce6a3c9c0f35c075dc1179cbeb94d Incident Site Web went down. App mobile is down https://status.callizy.ca/en/incident/837587 Mon, 02 Mar 2026 06:58:08 -0000 https://status.callizy.ca/en/incident/837587#1230ced566f9f049c58bead7e9734879e5866e8d8425527c9fc004c2bbe2e80a Incident App mobile recovered. App mobile is down https://status.callizy.ca/en/incident/837587 Mon, 02 Mar 2026 06:56:43 -0000 https://status.callizy.ca/en/incident/837587#0c6ee31457e41e9d36b07ca75c98a06c458bcc0cd516c78cae7d104f93c21c3a Incident App mobile went down.